Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with 18 years of experience in the headwear industry, based in Yiwu, Zhejiang. We have our own production workshops, design team, and quality control systems. Virtual video tours or on‑site visits are welcome.

Our production base covers 2,000 square meters, with a monthly capacity of 50,000 pieces, ensuring stable supply for bulk orders.

Yes. We have passed BSCI certification. Please contact us for the latest audit reports.

Yes. We offer comprehensive OEM and ODM services, including logo printing, custom packaging, material selection, color matching, and style development. Please provide your design files or specifications.

For regular stock products, the MOQ is 1 piece. For first‑time customers, we support small trial orders to help you test the market.s

Stock samples are dispatched within 2 days. Custom sample lead time depends on style complexity – please contact us for details. Sample fees are refundable upon bulk order confirmation.

Our products comply with major international standards. We currently hold BSCI certification, and we can arrange additional testing as required by your target market.

We implement a strict four‑stage quality control process:
Incoming material comparison and verification;
Pre‑production order requirement confirmation;
Quality checks at every production stage;
Final inspection by our dedicated QC department.

We highly recommend Alibaba Trade Assurance. We also accept T/T (bank transfer), L/C, and Western Union. Standard terms: 30% deposit in advance, with the balance before shipment.

After deposit and sample approval, regular orders typically take 30 days, depending on order quantity and production schedule.

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